Legal

Privacy Policy

Last updated: 13 November 2026

Lascade LLC ("Lascade", "we", "us" or "our") is an independent app studio. This Privacy Policy explains what information we collect, how we use it, who we share it with and the choices you have. It applies to our website at lascade.com (the "Website") and to the mobile apps we publish (the "Apps"), together the "Services".

Some of our Apps may have their own privacy policy. Where an App has its own policy, that policy applies to the App and takes precedence over this one.

1. Information we collect

Information you give us

• Contact details. When you email us or reach out through the Website, we receive your name, email address and anything you choose to include in your message.
• Job applications. When you apply for a role, we collect the details you submit, such as your name, email address, phone number, preferred call time, answers to screening questions and your résumé. See Job applications.
• Account information. Some Apps let you create an optional account, usually with an email address or a sign-in provider like Apple or Google.
• Content you create. Content you make in our Apps (for example projects, routes, photos or recordings) stays on your device unless you choose to save, sync or share it.

Information collected automatically

• Usage data. Pages viewed, features used, time spent and similar interaction events.
• Device and technical data. Browser or device type, operating system, app version, language, approximate location derived from your IP address, and crash or performance diagnostics.
• Server logs. Our hosting provider records standard request logs, such as IP address, date and time, and the page requested, to deliver and secure the Website.

Purchase information

In-app purchases and subscriptions are processed by Apple (App Store) or Google (Google Play). We do not receive or store your full payment card details. We receive confirmation of the purchase, the product, the subscription status and an anonymous transaction identifier.

2. How we use information

• To provide, run and maintain the Services, including features you ask for.
• To manage subscriptions, restore purchases and give you access to paid features.
• To understand how the Services are used so that we can fix bugs and improve them.
• To reply to your messages and give support.
• To review job applications and contact candidates.
• To keep the Services secure and prevent fraud and abuse.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information.

3. Who we share it with

We share information only as described here:

• Service providers that host, store or process data for us under contract, including Google Firebase (website hosting and analytics), Supabase (job application storage), and analytics and crash-reporting tools used in our Apps.
• Advertising partners such as Meta and Reddit, whose pixels on some of our pages (for example, our hiring pages) record visits and form submissions so that we can measure our ads. See Cookies and analytics.
• Apple and Google to process purchases and subscriptions made through their app stores.
• Content delivery networks (such as cdnjs and unpkg) that serve scripts and styles for the Website and may see your IP address when your browser loads them.
• Legal requirements. When we must do so by law, or to protect the rights, property or safety of Lascade, our users or others.
• Business transfers. If Lascade is involved in a merger, acquisition or sale of assets, information may be transferred as part of that deal.

4. Cookies and analytics

The Website uses Google Analytics for Firebase to measure visits and understand which pages are useful. It uses cookies and similar identifiers to tell visits apart and to report aggregate statistics such as page views, device types and approximate location.

Some pages, such as our hiring pages, also use advertising pixels from Meta (Facebook and Instagram) and Reddit. These use cookies and similar technologies to record that you visited a page or submitted a form, so we can measure how well our ads work and reach people who may be interested in our roles and Apps. Meta and Reddit may combine this with other information they hold about you, under their own privacy policies. We do not send them the contents of your application.

You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on. You can manage ad personalisation in your Meta ad preferences and Reddit privacy settings. Inside our Apps, you can limit tracking through your device settings, for example "Allow Apps to Request to Track" on iOS or "Delete advertising ID" on Android.

5. Job applications

When you apply through our hiring pages, your application details and résumé are stored securely with our provider Supabase. Only the people involved in hiring can see them. We use them only to assess your application and talk to you about the role. If you are not hired, we may keep your application for up to 12 months so we can consider you for future roles, unless you ask us to delete it sooner.

6. How long we keep it

We keep personal information only as long as we need it for the purposes above. That is usually for as long as you use the Services, or as long as we need to resolve disputes, comply with the law and enforce our agreements. Analytics data is kept in aggregated or pseudonymous form.

7. Security

We use reasonable technical and organisational safeguards. These include encrypted connections (HTTPS), access controls and restricted storage of credentials. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you and get a copy of it.
• Correct information that is inaccurate or incomplete.
• Ask us to delete your information or your account.
• Object to or restrict certain processing, or withdraw consent where we rely on it.
• Lodge a complaint with your local data protection authority.

To make a request, email connect@lascade.com. We may need to verify your identity first. You can manage or cancel subscriptions at any time in your Apple ID or Google Play account settings.

9. Children

The Services are not directed to children under 13, or under the minimum age required in your country. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.

10. International transfers

Lascade is based in the United Arab Emirates, and our service providers may process data in other countries, including the United States and the European Union. Where we transfer data internationally, we take steps to make sure it stays protected in line with this policy.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above and, if the changes are significant, give additional notice. If you keep using the Services after an update, you accept the revised policy.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, get in touch: